delivery from Switzerland over 50 000 articles fast shipping 14 days return policy

Advice & service

Fast - Ordered today, delivered tomorrow! Our business strategy runs through all processes. Whether shipping or consulting, we always strive to provide a straightforward and fast service.
Personal - As long-time bike lovers and leisure bikers, it is our great concern to advise our customers competently and personally. Benefit from our experience and routine.
Independent - Our own warehouse enables us to make clarifications on site and to ship a large part of the goods directly.
Up-to-date - In order to guarantee you an optimal buying experience, we actively and regularly maintain our online store. Thus, our product range and all item descriptions are always up to date.
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Customer satisfaction is Velofactory's top priority. For this reason, we offer a comprehensive customer service via e-mail. We always try to answer messages promptly and find the best possible solutions for the individual concerns of our customers.

Of course, our customer service is also available to answer your questions after the purchase.

Click here for contact details

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