delivery from Switzerland over 50 000 articles fast shipping 14 days return policy

Terms and conditions

Subject matter of the contract

Velofactory AG sells to the customers (hereinafter referred to as "Customer") the goods specified in print catalogues, flyers as well as in the online shop on the terms and conditions of delivery and sale (GTC) set out below.

The presentation of the products in the online shop is not a legally binding application, but only represents a non-binding online catalogue. If you merely place products in the "shopping basket", this does not constitute a binding order. The products contained in the shopping cart are only deposited on the order page when you click the "Order" button. We will then immediately send you a confirmation of contract by e-mail, upon receipt of which the contract is concluded.

Purchase on account with instalment facility (POWERPAY)

MF Group / POWERPAY offers the payment method "purchase on account" as an external payment service provider. With the single invoice you can pay your online purchase by invoice. If you choose not to pay within the specified time frame, you will receive a monthly invoice with an order summary in the following month.

When the purchase contract is concluded, POWERPAY takes over the invoice claim that has arisen and handles the corresponding payment modalities. When purchasing on account, you accept POWERPAY's terms and conditions in addition to our terms and conditions. 

Right of withdrawal

You have a 14-day right of withdrawal. Please send us your cancellation within 14 days of receipt of the goods. The timely dispatch is decisive. We will refund payments as soon as we have received the goods.

The revocation is to be sent to:
Velofactory AG
Hämmerli 2e
8855 Wangen SZ

The customer bears the return costs. We reserve the right to deduct compensation for possible damage or excessive wear and tear from the purchase price to be refunded.

Place of jurisdiction and applicable law

The place of jurisdiction is the registered office of Velofactory AG. The legal relationship is subject to Swiss law.

Final provisions

For the sale of goods specified in print catalogues, flyers as well as in the online shop of Velofactory AG, the General Terms and Conditions in the version valid at the time of the respective conclusion of the contract shall apply exclusively. These terms and conditions shall apply in particular even if they should differ from those of the customer. Should individual provisions of these GTC be or become invalid, this shall not affect the legal validity of the remaining provisions. Velofactory AG reserves the right to change these General Terms and Conditions at any time.

Velofactory AG
Wangen, 25.10.2021

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